Legal

Terms of Business

Last updated: 17 August 2026

These terms govern the supply of services by iLeads Ltd (trading as Business Prospector, “we”, “us”) to the business named on your order or subscription (“you”). By placing an order, or by using the data or services we supply, you agree to them. They sit alongside our Privacy & Cookie Policy, which explains how we handle personal data, and our Website Terms, which cover use of this website.

1. The services

We supply three packages. What each includes is set out on our website and in your order:

• Prospecting - scored prospect records delivered weekly, with buying signals flagged and first-touch email and LinkedIn copy. Verified decision-maker contacts, including LinkedIn profile URL, are included on the full enrichment plan. You run the outreach.
• Outreach - we write and send signal-referenced email sequences on managed sending infrastructure, under your brand or one of ours as agreed in your order. Replies are routed to your team.
• Appointments - we additionally triage and qualify replies and book appointments onto your sales team’s calendars.

We may improve or change how the service is delivered, provided we do not materially reduce what you have paid for during a period you have already paid.

2. Fees, payment and term

Your subscription level, fee and billing frequency are set out in your order. Fees are monthly and payable in advance, or by direct debit, due within 7 days of invoice. All fees are exclusive of VAT. We may increase fees on 30 days’ written notice, taking effect at your next renewal.

Prices published on our website are indicative and may change. Where they differ from your order, the order prevails.

The minimum term is 1 month. After that the subscription continues until either of us gives 30 days’ written notice, expiring at the end of a billing period. We may suspend the service if an invoice is more than 14 days overdue.

3. Volumes and guaranteed minimums

Prospecting delivers up to 100 scored prospects per week. Volumes on Outreach and Appointments are scaled to your campaign and set out in your order.

Where your subscription states a guaranteed monthly minimum - of leads on Outreach, or of appointments on Appointments - and we deliver fewer in a calendar month, we will, at our option, either continue working at no additional cost until the shortfall is met, or credit the shortfall pro rata against your next invoice. This is your sole remedy for a shortfall. Guarantees assume you have met your obligations under clause 6, including timely approval of copy and access to any systems we need.

4. What counts as a qualifying appointment

On the Appointments package, an appointment counts towards your minimum where it meets all of the following: the attendee holds a decision-making or budget-holding role; the appointment is accepted into your calendar at a time your team offered; and the attendee joins the call. Where an appointment does not meet these criteria, tell us within 3 working days and it will not count towards the minimum.

5. Competitor exclusivity

Every prospect, lead and appointment we deliver to you is delivered to you alone. We will not supply the same record to another client in your competitor group for as long as you remain an active client. Your competitor group is defined by the products or services you sell and is recorded in your order. Exclusivity does not prevent us from working with businesses outside that group, and does not mean the prospect is not being contacted by anyone else. Exclusivity ends when your subscription ends.

6. Your responsibilities

You agree that you will:

• use the data we supply only for your own B2B direct marketing, and never resell, licence or share it;
• honour every opt-out and suppression request promptly, and pass any you receive to us so we can apply it across all clients;
• maintain your own privacy notice covering your use of the data, as UK GDPR requires of you as a controller;
• give us accurate information about what you sell and to whom, and respond to approval requests in reasonable time;
• where we send under your brand, authorise our use of the sending domains and mailboxes we set up for that purpose.

7. Data protection

For the prospect data we compile and supply, we act as an independent controller; once it is delivered to you, you act as a controller in your own right. Where we run the outreach from our own sending domains, we remain the controller until a reply qualifies as a lead - the point at which the data passes to you and you become a controller of it. Each of us will comply with UK data protection law in respect of our own processing. We hold a documented Legitimate Interests Assessment covering the data we compile and the outreach we send; it does not extend to your own processing once data reaches you, for which you need your own lawful basis and records. Our Privacy & Cookie Policy and Your Data Rights page describe how we handle personal data and how individuals can object.

If an individual objects to marketing, that objection is absolute and permanent, and applies across every client we work with. You must stop contacting them on becoming aware of it.

8. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, neither of us is liable for loss of profit, revenue, business or anticipated savings, or for indirect or consequential loss, and our total liability in any 12-month period is limited to the fees you paid us in that period.

We do not guarantee any particular level of response, conversion or sales. Buying signals indicate likelihood, not certainty.

9. Confidentiality

Neither of us will disclose the other’s confidential information, including commercial terms, campaign performance and client lists, except where required by law or to advisers under equivalent obligations.

10. Changes to these terms

We may update these terms. If a change materially affects you we will give 30 days’ notice by email, and it will take effect at your next renewal. The date at the top shows when this page last changed.

11. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.